Why an Operating Platform?
Simply put, business is complex and scaling a business is a challenge. Growing sales very often means increased overhead and complexity to support the new business. Midsize businesses, that have revenues between $3-$10m annually, typically don’t have the management layers in place to support the financial and operational functions that enterprise organizations do. The result is reduced profits from inefficiency, waste and lack of controls.
What if you could increase sales while reducing overhead, improving service quality and gaining clearer insights for better strategic decision making? We have the answer that growing midsize companies are looking for.
Some of the signs that an operating platform could improve your operations:
- Double Data Entry
- Multiple 3rd Party Systems
- Manual Processes
- Human Error
- Complex Communications
- No Metrics
- Archaic Software
- Paper-Based Office

Illustration – Business Operating Platform Components & Architecture
Streamlined Operations
Inefficiency is expensive. Complex and outdated operations increase effort and shrink margins. We will re-think and re-engineer your business processes into highly optimized and incredibly effective systems. You’ll see wasted effort recaptured and transformed into profits.
Critical Insights
Measuring business performance is not only important, it’s critical. Business metrics and key performance indicators help to predict issues before they become problems, can inform strategic decisions and can provide important context for the data that you’re collecting.
Increased Margins
Margins are about efficiency. Increased profits only follow growth if you are gaining efficiencies as you expand. An operating platform will help analyze metrics, automate processes, optimize decision making and reduce costs. This translates directly into increased margins.
Reduced Errors
To err is human. This is precisely why some tasks should be automated. Don’t pay to have a person to copy and paste data or other manual tasks where the potential of making mistakes is not only likely but guaranteed. We will help you automate tasks, eliminating the risk of human errors and increasing efficiency significantly along the way.
Real-Time Data
Time is money and information is power. You wouldn’t accept your emails or voicemails coming to you once every few weeks – but are you accepting other critical information to come to you already stale? We can help provide real-time data and insights to help you make timely, and informed decisions.
Increased Productivity
Improvements in productivity can have a dramatic effect on growth and can often be achieved by solving for technology or process issues. Doing things “the way we’ve always done” can create significant bottlenecks and inefficiencies. We can help you increase capacity, increase efficiency and cut costs with the power of an operating platform designed for your business.
Simplified Communications
Sharing information internally, with vendors or with customers can create enormous challenges for organizations. Emails are difficult to track and certainly nobody wants more email. Phone and conference calls are tough to schedule and cumbersome to document. Self-service, on-demand and integrated communication platforms bring everyone together, into the conversation and give everyone access to the information they need, when they need it. Collaboration is enhanced and accountability is increased.
More Profits
Increase efficiency, capacity, quality and insights while reducing errors, workload and overhead. Lithyem will provide an operating platform solution that adds significant value and increases profits.
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