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Guided Intake Agent

Walks clients through a structured process on their own, so experts step in only where judgment is needed.

AI Agents / Deadlines and Workflow

Package your process so clients can run it themselves.

When every case needs an expert present for hours of intake and comparison, revenue is capped by one calendar.

This agent guides clients through your process on their own schedule, compares answers, resolves what it can, and brings in your expert only where human judgment is required.

Built For

  • Mediators, consultants, and professional service firms
  • Practices whose revenue is capped by expert hours
  • Founders who want to license their method

Book a 30-minute call →

→ The Challenge

Every case required an expert for hours of intake and answer comparison that followed the same structure every time, which capped how many clients the practice could serve.

What Goes Wrong Without It

  • Billable-hour ceiling. Structured intake consumed live expert hours on every case.
  • No shared view of agreement. Nobody could see what two parties already agreed on until someone compared both answers by hand.
  • Different rules by state. Different requirements per state made tracking which rules applied manual and error-prone.

How It Works

1

Guides the Questions

A branching questionnaire asks each client only what applies to them.
2

Compares the Answers

AI sorts every point into agreed, disputed, or needs review, and routes anything uncertain to a person.
3

Proposes Resolutions

For disputed items, it suggests compromise language grounded in what both sides said.
4

Escalates When Stuck

It detects stalemates and brings in your expert before a case goes sideways.
AI Mediation Platform screenshot

Proven Results

Built for two family law mediators practicing in California and Arizona, live in five months.

40
Fewer mediator hours per case
11
Case stages enforced end to end
17
Questionnaire sections as branching logic
2
States on one codebase

“We came to Lithyem wanting to build software that could do something genuinely difficult: walk two people through a divorce questionnaire and show them where they actually agree and where they don’t agree. We briefly considered building this ourselves but quickly realized it was beyond our capabilities. Michael understood the concept from the start and was consistently responsive throughout the build. They set clear expectations about timeline and deliverables up front and then met them. DivorceSettled’s agreement-finding engine is live today and working for paying clients.”

Amanda Singer, CEO, DivorceSettled

What It Connects To

The original build includes e-signatures, document checklists, payments, PDF export, and a multi-tenant design for licensing. The same pattern works for any structured intake.

Experts Handle the Hard Parts

Every AI output is stored with its prompt and confidence. Anything uncertain goes to your expert, not around them.

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PUT IT TO WORK

If your process follows the same structure every time, a client can follow it too.

  • Book Your Call
    Pick a time that works for you on the calendar.
  • Walk Us Through Your Process
    Show us how a case moves from first contact to done.
  • Get It Built
    We turn each stage into guided steps with the right handoffs.

How much of your expert time goes to work that follows the same script?

BOOK A 30M DISCOVERY CALL