Client Delivery Agent
Runs prototypes, contracts, issues, and client questions for every active project in one place.
AI Agents / Client Service
The system we run Lithyem on.
Running several client projects at once means feedback scattered across email and text, tickets nobody can act on, and every issue starting from zero.
This agent turns each client message into clear tickets, asks for what is missing, investigates issues in the actual codebase, and drafts the reply. One client link holds everything else.
Built For
- Agencies and consultancies running several clients at once
- Service teams buried in feedback and ticket back-and-forth
- Founders who want to scale delivery without adding project managers
→ The Challenge
About one in three replies to client tickets was a question back to the client. Every issue started from zero, and feedback arrived disconnected from the screen it was about.
What Goes Wrong Without It
- Feedback scattered across channels. Comments arrived by email, text, and call notes, disconnected from the screen they referred to.
- Tickets nobody could act on. One in three replies was a clarifying question back to the client.
- Every issue started from zero. Someone had to reproduce it, find the code, and decide what it was before work began.
How It Works
Proven Results
Built for Lithyem’s own client engagements, and used on every project we run.
7
Tools replaced by one platform
10
Hours per week returned to development
4
Client projects run by one person
2
Questions at most before a ticket is clear
“If I had to start Lithyem from scratch today, I’d build the app that runs it on day one.”
Michael Trezza, CEO, Lithyem
What It Connects To
The original build runs from Claude or ChatGPT, with hosted prototypes, contract signing, and read-only access to each project’s code. The same pattern fits most service businesses.
A Person Reads Everything First
The agent triages, investigates, and drafts. Nothing reaches a client until a person has read it.
PUT IT TO WORK
Delivery should scale with your clients, not with your headcount.
- Book Your Call
Pick a time that works for you on the calendar. - Show Us How You Deliver
Walk us through how a client request moves from message to done. - Get It Built
We set up your portal, intake rules, and the tools you want folded in.
